Privacy Policy

1. Who are we?

Fumigo is a product of Tradelinc B.V., based in Breda, the Netherlands.

Company registration: 72770716  ·  VAT: NL859230934B01  ·  hello@fumigo.eu

2. What data do we collect?

We collect the following personal data when you place an order or contact us:

• First and last name
• Email address
• Delivery and billing address
• Phone number (optional)
• Payment details (processed by our payment provider — we do not store card details)
• IP address and browser data (via cookies)

3. How do we use your data?

• Processing and shipping orders
• Order communication (confirmation, track & trace)
• Customer service and returns
• Sending email marketing (only with your consent)
• Improving our website via analytical cookies
• Showing relevant ads (Meta Pixel, only with your consent)

4. Legal basis for processing

We process your data on the following grounds:

• Performance of a contract — for processing orders
• Legitimate interest — for analysing and improving our service
• Consent — for email marketing and marketing cookies
• Legal obligation — for financial record-keeping

5. Cookies

We use the following types of cookies:

You can update your cookie preferences at any time via the cookie banner at the bottom of the page.

6. Third parties

We only share your data with parties necessary for our service:

• Payment provider — for secure payment processing
• Shipping partner — for delivering your order
• Klaviyo — for email marketing (only with consent)
• Google — for analytics (only with consent)
• Meta — for advertising (only with consent)

We never sell your data to third parties.

7. Retention periods

• Order data: 7 years (statutory accounting obligation)
• Email marketing list: until unsubscribed
• Analytical data: maximum 26 months

8. Your rights

Under the GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification of incorrect data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing

Submit a request to hello@fumigo.eu. We will respond within 30 days.

9. Security

We take appropriate technical and organisational measures to protect your data, including SSL encryption on our website and restricted access to customer data.

10. Complaints

If you have a complaint about how we process your data, please contact us first at hello@fumigo.eu. You also have the right to file a complaint with the relevant supervisory authority in your country.

11. Changes

We may update this privacy policy from time to time. The most recent version is always available at fumigo.eu/privacy-policy.